Trauma-Informed Care: What It Is & Why It Matters for Business

Trauma Informed Care What It Is & Why It Matters for Business

When someone comes to you with a complaint or report of wrongdoing, you’re at a critical crossroads. How you respond in those first moments can determine whether you’re facing a manageable situation or a costly legal battle that damages your organization’s reputation for years to come. I’ve overseen the representation of traumatized clients in thousands […]